- We provide our own free pick up and delivery service we will not reimburse any additional charges made by the customer.
- We aim to repair your device within 24-48 hours of receiving it. This is just an aim we target as a company, this is not a promise, as every repair varies in time and difficulty. Although 99.3% of all repairs get done on the same day, sometimes we encounter further issues that slow the repair down.
- Liquid Damage repairs can take up to 7 – 14 days.
- Any Motherboard related repairs can take up to 7 – 14 days.
- If you wish to cancel your repair, you must do this at the time when we inform you quotation amount, and your order will be fully refundable. (Compulsory repairing & Testing charges of Rs. 60/- will be paid by Customer)
- Please ensure your data is wiped or back up via your operating system before sending your device to us. Our repairs are done in a professional manner but we cannot guarantee data will be on the device on return to you. We do not offer a data recovery service. Pin Locks and passwords must be removed before you send your device to us. We advise that all sim cards, memory cards and accessories are taken off the device before sending to us for repair, as we will not be liable for the loss. We may need to update your iOS to ensure the repair is carried out correctly.
- Our repairs are non refundable, this includes liquid damage repairs and/or liquid damage related repairs and diagnostics.
- Payment can be made by Cash only.
- All payment has to be made at the time of delivery to any repair.
- We provides 30 days warranty for the repaired/changed part.
- If the device is damaged it shall not be covered under warranty.
- The terms and conditions are subject to change by us, which reserves exclusive right to do so without notice
- No Refunds will be made at any condition.
- All disputes are subject to Kanpur Jurisdiction only.
- If you wish to make a compliant, please email support@rishimuni.com (24 X 7) or call: 9696-366-366 (10:00 AM To 10:00 PM) .